SALE FAQs
Do Titan AV Trade customers receive the Easter Spend & Save offer?
Do Titan AV Trade customers receive the Easter Spend & Save offer?
Trade customers receive a separate Easter bonus, designed to work alongside their existing trade pricing.
Your trade discount remains in place, and during the Easter sale you can unlock an additional 5% off Titan AV branded products when your order exceeds $1,000 after trade pricing is applied.
The retail Spend & Save tiers are reserved for retail customers, so they do not apply to trade memberships.
This approach protects trade pricing while still rewarding larger trade orders during the sale.
What's on sale?
What's on sale?
Every Titan AV product will be on sale, whether it’s instore or online.
What special discounts are you offering during the sale?
What special discounts are you offering during the sale?
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Will the sale be on instore?
Will the sale be on instore?
Yes, but some promotions will be online only.
How long will it take for my order to be dispatched during the sale period?
How long will it take for my order to be dispatched during the sale period?
Due to the massive amount of orders we receive during this period, please allow 2-4 days for our team to dispatch your order.
What’s the return & exchange policy for items purchased during the Sale?
What’s the return & exchange policy for items purchased during the Sale?
Our standard Terms & Conditions applies to all orders during the sale period.
If I make a mistake on my order after I place it can I make a change?
If I make a mistake on my order after I place it can I make a change?
Eek! Don’t risk it! Our sales team may be able to edit or cancel the order but once your order is in picking we won’t be able to do anything further and your best bet will be to return the order for a refund.